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FREE DELIVERY SERVICE

1. Small items and accessories

We offer free delivery services for shipment to Jakarta, Banten, DIY Yogyakarta, Central Java, West Java, East Java, and Bali.

If you only purchase small items and accessories, the service is home delivery only, unpacking is not included.

2. Furniture items

We offer free delivery services for shipment to Jakarta, Banten, DIY Yogyakarta, Central Java, West Java, East Java, and Bali.

This service covers handling to the room of your liking (up to the 2nd floor with no lift), unpacking, and installation.

DELIVERY METHODS

1. Small items and accessories

We use Kobra delivery service to ship small items and accessories. Kobra doesn't offer online tracking, you can contact us and we will help to track your order.

2. Furniture items

We use a local trucking service to deliver big furniture items. We will contact you before shipment to discuss delivery arrangements. You can contact us if you want to track your order.

SHIPPING ARRANGEMENTS

Once we accept your order, our staff will be in touch to discuss delivery arrangements.

For furniture Products, delivery arrangements must be confirmed by you. If we can not reach you until the dispatch date is due, we will delay the shipment.

All furniture Products will be dispatch in 7-10 business days while small accessories Products will be dispatch in 2-3 days. 

We deliver your order in a group. In case you put an accessories Product and furniture Product in the same order, they will be dispatch together in 7-10 business days.

DELIVERY TIME

1. Small items and accessories

You should receive your order in 2-4 days after dispatch.

2. Furniture items

You should receive your order in 1-2 days after dispatch.

Even though we made every effort to deliver your order on time, note that the dates mentioned above are an estimation only and might change due to unpredictable circumstances.

GUARANTEE

Any Product damage caused by the handling or shipping process will be covered by us.