How to Place an Order
Ready stock items from our website
- Sign in or sign up to KAYULAMA Home's website.
- Before you purchase our items, please read our terms of service carefully. If you disagree with our terms of service, you must not purchase from our website.
- Check out items, fill in your shipping information and choose a payment method.
- After choosing your payment method, you will be redirected to the payment gateway server. Please wait for it to load, and follow the instructions displayed. If you quit while it still redirecting, you won't be able to receive the payment instruction and the account number. Therefore, you won't be able to complete the payment. Learn more about payment.
- Make sure the items you ordered can fit through your home. Do not hesitate to contact us if you are uncertain. We'll gladly assist you.
- We will send you a confirmation e-mail when we receive your payment. Your order will be processed on the next working day.
- We will dispatch your order in 7-10 business days.
- Our staff will contact you regarding the shipping arrangements.
- We will send you a confirmation e-mail after we dispatch your order or if there is a delay.
- You will receive your order in 1-4 days after dispatch depending on you shipping method. Learn more about shipping.
To pre-order items, you can contact us through this form or DM us on Instagram. Our sales representative will contact you through e-mail or Whatsapp.
What to consider when buying pre-order items :
- You need to pay 50% of the down payment for us to start production.
- It will take 40 - 45 days for us to make your item, depending on the difficulty and availability of the raw material.
To make a custom order, you can contact us through this form or DM us on Instagram. Our sales representative will contact you through e-mail or Whatsapp.