Yes, you can pre-order by contacting us at sales@kayulamahome.com or simply fill this form, and our sales representative will get back to you .

Yes. You can make a custom order by droping us an e-mail at sales@kayulamahome.com, send us a whatsapp or fill this form and our sales representative will get back to you.

We need to re-check and make sure that your orders are in a good shape. And since we make our products in small batches, if there is no replacement, we will need to do minor repair.

Recycled wood has a history of its own before we repurpose it to be our furniture. So expect distinctive nicks, nail holes, patching, and little imperfections that speak to the wood's age and origins.

All of our furniture are hand-crafted, therefore the dimensions of our furniture and accessories may vary slightly.

For big furniture, it takes us 7-10 days to prepare your order, after dispatched it will take 1-2 days for you to receive your order.

For small furniture and accessories, it will take us 1-3 days to prepare your order, after dispatch it will take 2-3 days for you to receive your order.

For more information about delivery please read our Shipping Policy.

For furniture items we use a local trucking service, and Kobra delivery service for small items.

Our quality team always re-checks before shipment to ensure your orders are in a good condition. However, if we missed it, notify us at support@kayulamahome.com so we can arrange a repair, replacement, or a refund.

You can contact our customer support by sending an email to support@kayulamahome.com

or fill this form and we will get back to you through Whatsapp as soon as possible.